SeeRM

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SeeRM is a modern and powerful customer management system that helps businesses manage customers,...
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### Create Inbound Order API Payload Example

Source: https://docs.seerm.se/sv/order-apis

Example JSON payload for creating a new order via the Inbound Order API. Includes mandatory fields like order name, customer details, and address, along with an optional customer info field.

```json
{
  "ordername": "order123",
  "name": "Anna Svensson",
  "email": "anna.svensson@example.se",
  "phonenumber": "46701234567",
  "street": "Storgatan 12",
  "zipcode": "11122",
  "city": "Stockholm",
  "customer_info": "Portkod 1234, leverans efter 16:00"
}
```

--------------------------------

### Create Inbound Task API Payload Example

Source: https://docs.seerm.se/sv/order-apis

Example JSON payload for creating a new task via the Inbound Task API. Requires a title and description for the task, with field names being customizable.

```json
{
  "title": "Installera innedel",
  "description": "Boka installation för lgh 3B. Portkod 2580."
}
```

--------------------------------

### Update Inbound Order API Payload Example

Source: https://docs.seerm.se/sv/order-apis

Example JSON payload for updating an existing order via the Inbound Order Update API. All fields are optional, allowing for partial updates to customer information, address, phone number, name, or email.

```json
{
  "ordername": "order123",
  "email": "anna.svensson@example.se",
  "phonenumber": "+46709876543",
  "street": "Sveavägen 45",
  "zipcode": "11359",
  "city": "Stockholm"
}
```

--------------------------------

### Fetch Multiple Orders via Outbound Order API

Source: https://docs.seerm.se/sv/order-apis

Example URL for fetching multiple orders using the Outbound Order API. Supports filtering and sorting using query parameters like fromDate, toDate, sortField, and sortOrder.

```http
https://example.seerm.se/api/order/1752825914353
```

--------------------------------

### Fetch Single Order via Outbound Order API

Source: https://docs.seerm.se/sv/order-apis

Example URL for fetching a specific order using the Outbound Order API. Requires the order name as a query parameter.

```http
https://example.seerm.se/api/order/1752825914353?ordername=<ordername>
```

--------------------------------

### Example Order API JSON Payload

Source: https://docs.seerm.se/sv/order-apis

This JSON payload represents a complete order when all inclusion options are activated in the API. It includes general information, customer details, address, notes, and associated articles. The 'status' field is a numerical representation of the order's current state.

```json
{
  "order": {
    "name": "SE-2026-000321",
    "status": 4,
    "notes": "Lämna paketet i receptionen.",
    "customerInfo": "Föredragen kontakttid: eftermiddag.",
    "bookedAt": "2026-01-12T08:00:00.000Z",
    "bookedAtEnd": "2026-01-12T11:00:00.000Z",
    "bookedAtFixed": true,
    "createdAt": "2026-01-10T09:12:30.000Z",
    "markedAsDone": false,
    "product": "Installation av luftvärmepump",
    "duration": 180,
    "customer": {
      "name": "Anna Svensson",
      "email": "anna.svensson@example.se",
      "number": "46701234567",
      "createdAt": "2025-11-02T10:15:00.000Z",
      "squad": {
        "name": "Stockholm North"
      }
    },
    "orderPartner": {
      "name": "Partner AB"
    },
    "orderType": {
      "name": "Installation"
    },
    "address": {
      "street": "Storgatan 12",
      "zipcode": "11122",
      "city": "Stockholm",
      "country": "SE"
    },
    "assignedOn": {
      "name": "Erik Johansson, Sara Lind"
    },
    "orderInfoData": [
      {
        "value": "Blue",
        "orderInfo": {
          "index": 1,
          "keyword": "color",
          "text": "Color",
          "formattedText": "Color",
          "sensitive": false,
          "hidden": false,
          "ssn": false,
          "product": true
        }
      }
    ],
    "control": [
      {
        "controlGroup": "Safety",
        "user": "Erik Johansson",
        "answers": [
          {
            "title": "Power off confirmed",
            "subtitle": "Main switch",
            "completed": true,
            "notes": "Verifierat innan arbete",
            "images": []
          }
        ]
      }
    ],
    "orderArticle": [
      {
        "user": "Erik Johansson",
        "name": "Mounting Kit",
        "articleId": "ART-102",
        "description": "Standard monteringskit",
        "unit": "pcs",
        "salesPrice": 450,
        "userCommission": 35,
        "installerCommission": 25
      }
    ],
    "customArticleItem": [
      {
        "user": "Sara Lind",
        "name": "Extra kablage",
        "articleId": "CUST-77",
        "description": "10m extra kabel",
        "unit": "m",
        "salesPrice": 120,
        "userCommission": 10,
        "installerCommission": 8
      }
    ]
  }
}
```

--------------------------------

### Incoming Task API

Source: https://docs.seerm.se/sv/order-apis

Automatically create a task on a selected board. This endpoint requires a title and description for the task.

```APIDOC
## POST /api/incoming/task

### Description
Creates a new task on a specified board. The task will be placed in the first column of the board.

### Method
POST

### Endpoint
/api/incoming/task

### Parameters
#### Request Body
- **board_id** (string) - Required - The ID of the board where the task should be created.
- **title** (string) - Required - The title of the task.
- **description** (string) - Required - The description of the task.

### Request Example
```json
{
  "board_id": "board_123",
  "title": "Installera innedel",
  "description": "Boka installation för lgh 3B. Portkod 2580."
}
```

### Response
#### Success Response (200)
- **task_id** (string) - The ID of the created task.

#### Response Example
```json
{
  "task_id": "task_abc123"
}
```
```
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