SysTrack Documentation

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SysTrack delivers detailed insight into endpoint health and user experience, helping you understand...
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### Example SysTrack Cloud Edition Command Line Install

Source: https://documentation.lakesidesoftware.com/docs/standard-agent-install

Use this command for a complete installation, specifying reboot behavior, configuration name, language, and install directory. Logging is optional.

```bash
Msiexec.exe /qn /i ".\SysTrackCloudEdition.msi" REBOOT=R CONFIGNAME="<EnterConfigurationNameHere>" LANGUAGE=<ENTERLANGUAGECODE> INSTALLDIR=".\SysTrack\LsiAgent" /L*v <enter path to an existing temp folder>\silentinstallclient.log (optional)
```

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### On-Premises SysTrack Agent Installation with Proxy Hub

Source: https://documentation.lakesidesoftware.com/docs/install-the-systrack-agent-on-a-mac

Example of an on-premises SysTrack Agent installation that configures a ProxyConnectionHub.

```bash
./lsiagentctl setup myserver.domain --proxyconnectionhub testhub.lakesidesoftware.org
```

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### First-time "Cached Mode" Install (With Logging)

Source: https://documentation.lakesidesoftware.com/docs/advanced-install-cached-mode

Perform a cached mode installation with logging enabled. A temporary folder must exist for log files.

```bash
msiexec.exe /i "<enter path>\SysTrackCloudEdition.msi" /qn /L*v "<enter path to an existing temp folder>\install.log"
```

--------------------------------

### On-Premises SysTrack Agent Installation

Source: https://documentation.lakesidesoftware.com/docs/install-the-systrack-agent-on-a-mac

Example of installing the SysTrack Agent on-premises, specifying the server domain and a test configuration.

```bash
./lsiagentctl setup myserver.domain --config SysTrack Test Config
```

--------------------------------

### First-time "Cached Mode" Install (Default Path)

Source: https://documentation.lakesidesoftware.com/docs/advanced-install-cached-mode

Use this command for a first-time installation in cached mode with default settings and path. Ensure correct pasting of command lines.

```bash
msiexec.exe /i "<enter path>\SysTrackCloudEdition.msi" /qn
```

--------------------------------

### First-time "Cached Mode" Install (Custom Path & Logging)

Source: https://documentation.lakesidesoftware.com/docs/advanced-install-cached-mode

Install in cached mode with a custom path and logging enabled. Ensure the specified temporary folder exists.

```bash
msiexec.exe /i "<enter path>\SysTrackCloudEdition.msi" INSTALLDIR="<enter path>" /qn /L*v "<enter path to an existing temp folder>\install.log"
```

--------------------------------

### Analyze MSI Installation Log for Prerequisite Failure

Source: https://documentation.lakesidesoftware.com/docs/failed-installation

Inspect log entries for MSI installation failures where a service fails to start, often due to missing prerequisites. This snippet shows the log output when the 'Systems Management Agent' service fails to start.

```log
MSI (s) (A0:64) [11:34:06:483]: Executing op: ServiceControl(,Name=LsiAgent,Action=1,Wait=1,)
MSI (s) (A0:64) [11:34:36:514]: Product: Systems Management Agent -- Error 1920.Service Systems Management Agent (LsiAgent) failed to start. Verify that you have sufficient privileges to start system services. Error 1920.Service Systems Management Agent (LsiAgent) failed to start. Verify that you have sufficient privileges to start system services. 
MSI (s) (A0:64) [11:34:36:514]: User policy value 'DisableRollback' is 0
MSI (s) (A0:64) [11:34:36:514]: Machine policy value 'DisableRollback' is 0
Action ended 11:34:36: InstallFinalize. Return value 3.
```

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### On-Premises SysTrack Agent Installation with Auto-Config Script

Source: https://documentation.lakesidesoftware.com/docs/install-the-systrack-agent-on-a-mac

Example of an on-premises SysTrack Agent installation that uses an auto-configuration script for proxy settings.

```bash
./lsiagentctl setup myserver.domain --autoconfigscript http://test.lakesidesoftware.org/test.pac
```

--------------------------------

### First-time "Cached Mode" Install (Custom Path)

Source: https://documentation.lakesidesoftware.com/docs/advanced-install-cached-mode

Install in cached mode with a custom installation path. Avoid copying commands directly; type them manually.

```bash
msiexec.exe /i "<enter path>\SysTrackCloudEdition.msi" INSTALLDIR="<enter path>" /qn
```
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