JivoChat

https://www.jivochat.com/help
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JivoChat is a customer communication platform that provides live chat, chatbots, WhatsApp...
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### Run Jivochat AppImage

Source: https://www.jivochat.com/help/installation/How-to-install-jivo-on-Linux.html

Execute the Jivochat AppImage file from your terminal to start the installation process.

```bash
./jivosite.AppImage
```

--------------------------------

### Navigate and Run AppImage After Library Installation

Source: https://www.jivochat.com/help/installation/How-to-install-jivo-on-Linux.html?twkmnwy%2Fz%60z%27z%22%24%7B%7B%25%7B%7B%2F=1

After installing the required library (like libfuse), navigate back to the download directory and attempt to run the AppImage again.

```bash
cd ~/Downloads/
./jivosite.AppImage/
```

--------------------------------

### Re-run Jivochat Installation

Source: https://www.jivochat.com/help/installation/How-to-install-jivo-on-Linux.html

After installing the necessary libraries, run this command to execute the Jivochat AppImage again.

```bash
./jivosite.AppImage/
```

--------------------------------

### Install libfuse Library

Source: https://www.jivochat.com/help/installation/How-to-install-jivo-on-Linux.html?twkmnwy%2Fz%60z%27z%22%24%7B%7B%25%7B%7B%2F=1

If you encounter an 'Error loading libfuse' when trying to run the AppImage, you may need to install the libfuse library. This requires root access.

```bash
su
Password: [enter your password]
Y
```

--------------------------------

### Example Bot Provider Endpoint with Token

Source: https://www.jivochat.com/help/api/bot-api.html

An example of a bot provider's endpoint URL, demonstrating how the authentication token is appended to the base URL.

```http
POST https://bot-provider-endpoint.com/zhFZipzT:8560a55a9af37d68782b3234a84f344c592ab766
Content-Type: application/json
```

--------------------------------

### Install libfuse Library

Source: https://www.jivochat.com/help/installation/How-to-install-jivo-on-Linux.html

This command installs the 'libfuse' library, which is required for AppImage files to run correctly on Linux. You need root access to execute this command.

```bash
su
Password:
Y
```

--------------------------------

### BUTTONS Message Example

Source: https://www.jivochat.com/help/api/bot-api.html

Example of a message with interactive buttons. Maximum of 3 buttons are supported. Includes fallback text for unsupported channels.

```json
{
  type: "BUTTONS",
  title: "Could you please specify the desired delivery service?"
  text: "Could you please specify the desired delivery service? PEC and Boxberry are available",
  buttons: [
    {
      text: "PEC"
    },
    {
      text: "Boxberry"
    }
  ],
  timestamp: 1583910736
}
```

--------------------------------

### Install JivoChat Plugin

Source: https://www.jivochat.com/help/installation/how-to-install-on-wordpress.html

Install and activate the JivoChat plugin from the WordPress plugin directory. Then, log in to your JivoChat account within the WordPress admin panel.

```text
Search "JivoChat" in WordPress plugins.
Choose "JivoChat - a Live Chat for Your Site".
Click "Install Now" and then activate.
Navigate to "JivoChat" in the left menu, fill in credentials, and click "Install JivoChat Now".
```

--------------------------------

### Install JivoChat via Wix App Market

Source: https://www.jivochat.com/help/installation/how-to-install-on-wix.html

This method is for free WIX users. Install the JivoChat Live Chat app from the Wix App Market and connect your account.

```html
<!-- JivoChat widget will be added automatically by the Wix App -->
```

--------------------------------

### TEXT Message Example

Source: https://www.jivochat.com/help/api/bot-api.html

Example of a plain text message object. Use this for simple text communication.

```json
{
  type: "TEXT",
  text: "Hello! What is your weekend routine?",
  timestamp: 1583910736
}
```

--------------------------------

### JivoChat Webhook URL Example

Source: https://www.jivochat.com/help/whatsapp-3rd-party-providers/connect-whatsapp-via-twilio.html

This is an example of the JivoChat Webhook URL you will need to configure in your Twilio settings.

```text
https://joint.jivosite.com/xxxxxxxxxxxxxxx/xxxxxxxxxxx
```

--------------------------------

### MARKDOWN Message Example

Source: https://www.jivochat.com/help/api/bot-api.html

Example of a markdown-formatted message. Supports links, bold, and italic text. Includes fallback text for unsupported channels.

```json
{
  type: "MARKDOWN",
  content: "To disable **PUSH notifications**, please follow the steps described in our [instructions](https://site.com/page_url)",
  text: "To disable PUSH notifications, please follow the steps described in our instructions https://site.com/page_url",
  timestamp: 1583910736
}
```

--------------------------------

### Install JivoChat using Chunks in ModX

Source: https://www.jivochat.com/help/installation/modx.html

Use this method to install the JivoChat code by creating a new Chunk in ModX. This approach is useful for managing code snippets modularly.

```html
<script src='//code.jivosite.com/widget/YOUR_WIDGET_ID' async></script>
```

--------------------------------

### HTML FAQ Structure Example

Source: https://www.jivochat.com/help/functions/tips-for-building-a-knowledge-base-for-an-ai-agent.html

This HTML snippet demonstrates a basic structure for a Frequently Asked Questions (FAQ) page. It includes a main heading, a section for general questions, and lists for questions and their corresponding answers.

```html
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <title>Frequently Asked Questions</title>
</head>
<body>
    <h1>Frequently Asked Questions (FAQ)</h1>
    <section>
        <h2>General Questions</h2>
        <ul>
            <li>
                <strong>Question:</strong> What payment methods do you accept?<br>
                <strong>Answer:</strong> We accept Visa, Mastercard, and PayPal.
            </li>
            <li>
                <strong>Question:</strong> How can I track my order?<br>
                <strong>Answer:</strong> Please use the tracking link sent to your email address.
            </li>
        </ul>
    </section>
</body>
</html>

```

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### Set Rules with JSON Pattern on Load

Source: https://www.jivochat.com/help/triggers/tuning-triggers.html

This example demonstrates how to set custom rules for proactive invitations using a JSON pattern, typically called within a `jivo_onLoadCallback` function.

```javascript
var jivo_onLoadCallback = function() {
jivo_api.setRules(JSON); // JSON
}
```

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### Add JivoChat Installation Code to Magento

Source: https://www.jivochat.com/help/installation/how-to-install-on-magento.html

Paste the JivoChat installation code into the HTML Head section of your Magento configuration. Ensure you save the configuration afterwards.

```html
<script src='//code.jivosite.com/widget/your_widget_id.js' async></script>
```
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