### Windows Command-Line Installation Example

Source: https://help.genesys.cloud/63204

Example of a quiet installation of the Genesys Cloud Windows desktop app using command-line switches.

```bash
C:\Users\Administrator\Desktop>genesys-cloud-windows-2.1.582.exe /quiet
```

--------------------------------

### Setup Wizard - Static IPv4 Configuration

Source: https://help.genesys.cloud/articles/114880

Guides through setting up static IPv4 addresses for network ports.

```text
Setup Wizard 
  Proxy 
  Port 1 (Wan) 
     Set DHCPv4 
     Set Static IPv4
```

--------------------------------

### Example Guide Structure

Source: https://help.genesys.cloud/articles/best-practices-for-writing-guides

Illustrates a basic guide structure with introduction, main steps, substeps, and conditional logic using 'Go To Step'. Use this format to organize your AI agent's conversational flow.

```text
Introduction
- Say "Hello, I'm ACME's Router Connectivity assistant. What can I help you with?"

Basic Checks
- Ask "Let's start with some basic checks. First, please verify that your router is turned on and all cable connections are secure."
- Store in {{Variable.router_on}} and {{Variable.cable_check}} 
- If cable connections are not secured
- Then Go To Step Plug Cables
- Else Go To Step Ask Power Status Lights

Plug Cables
- Ask "Please secure the cables. Has that resolved the issue?"
- Store in {{Variable.cable_fixed}} 
- If cable connections are secured and it resolved the router issue
- Then Go To Step Resolution
- Else Go To Step Ask Power Status Lights

Ask Power Status Lights
...
        
```

--------------------------------

### Go To Command Example

Source: https://help.genesys.cloud/379241

Use the Go To command to navigate to a different step in the guide. Ensure step names are matched correctly.

```text
- Go To Email Collection
```

```text
- Go To Escalation
```

--------------------------------

### Get User Information with Custom Header

Source: https://help.genesys.cloud/225106

This example demonstrates how to retrieve user information using an HTTP GET request and includes a custom header. It targets the /api/v2/users/{userId} endpoint.

```Apex
HttpResponse response = purecloud.SDK.Rest.get('/api/v2/users/6a50987a-f00c-4b10-b627-4a677f9f0263', new Map<String, String>{'CustomHeaderValue' => 'Foo'});
```

--------------------------------

### Example: Events in Salesforce Classic Console App

Source: https://help.genesys.cloud/77239

This example demonstrates how to use events within the Salesforce Classic Console App. It requires setup within Salesforce and understanding of the Salesforce Console Integration Toolkit.

```JavaScript
/**
 * This is an example of how to use the Salesforce Console Integration Toolkit to
 * subscribe to and handle events within the Salesforce Classic Console.
 * It demonstrates basic event handling for interaction and status changes.
 */

// Assume 'pc' is the Genesys Cloud client object, and 'inin.salesforce.constants.consoleevent.pc' is the event prefix.

// Subscribe to interaction events
pc.on("inin.salesforce.constants.consoleevent.pc.interaction.created", function(data) {
    console.log("Interaction created:", data);
    // Handle new interaction logic here
});

pc.on("inin.salesforce.constants.consoleevent.pc.interaction.ended", function(data) {
    console.log("Interaction ended:", data);
    // Handle interaction ended logic here
});

// Subscribe to status events
pc.on("inin.salesforce.constants.consoleevent.pc.agent.status.changed", function(data) {
    console.log("Agent status changed:", data);
    // Handle status change logic here
});

// Example of firing an event (e.g., to add an association)
pc.call("addAssociation", {
    "contact": {
        "id": "someContactId",
        "type": "SalesforceContact"
    },
    "relation": {
        "id": "someTaskId",
        "type": "SalesforceTask"
    }
}, function(result) {
    console.log("Association added:", result);
}, function(error) {
    console.error("Failed to add association:", error);
});

// Example of changing agent state
pc.call("changeState", {
    "state": "Available"
}, function(result) {
    console.log("State changed successfully:", result);
}, function(error) {
    console.error("Failed to change state:", error);
});

```