### DOKU Create Account Process Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback Step-by-step guide on how to create a new account with DOKU, outlining the initial setup process. ```Get Started Create Account ``` -------------------------------- ### Create DOKU Sandbox Account Source: https://docs.doku.com/get-started Guide on how to create a DOKU Sandbox Account for testing payments and exploring services. This involves visiting the sandbox registration page, filling out a form, and agreeing to terms. ```text 1. Visit DOKU Sandbox Registration page 2. Fill the registration form by entering your full name, business name, business email address, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. DOKU Sandbox Account has been successfully created. You can proceed to log in to DOKU Sandbox using the credentials you provided in the registration form. ``` -------------------------------- ### Install DOKU Plugin for Magento Source: https://docs.doku.com/~/changes/210/accept-payments/integration-tools/e-commerce-and-plugins/adobe-commerce-magento This section outlines the steps to install the DOKU Plugin for Magento. It involves downloading the plugin, placing it in the correct directory, enabling the module, and performing necessary Magento commands for setup and compilation. ```bash php bin/magento module:status php bin/magento module:enable Jokul_Magento2 php bin/magento setup:upgrade php bin/magento module:status php bin/magento cache:flush php bin/magento setup:di:compile php bin/magento cache:flush ``` -------------------------------- ### Create DOKU Business Account Source: https://docs.doku.com/get-started Guide on how to create a DOKU Business Account to become a DOKU merchant. This involves visiting the registration page, filling out a form, verifying via OTP, and agreeing to terms. ```text 1. Visit DOKU Dashboard Registration page 2. Fill the registration form by entering your full name, business name, business email address, phone number, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. Verify your account by entering the OTP that was sent to your email address 5. Once your OTP is authenticated, your Business Account will be successfully created. You can proceed to activate your Business account by following the next guide here. ``` -------------------------------- ### Install DOKU Plugin for Magento Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins/adobe-commerce-magento This section details the steps to install the DOKU plugin for Magento. It involves downloading the plugin, copying files, enabling the module, upgrading the Magento setup, and flushing the cache. ```bash php bin/magento module:status php bin/magento module:enable Jokul_Magento2 php bin/magento setup:upgrade php bin/magento module:status php bin/magento cache:flush php bin/magento setup:di:compile php bin/magento cache:flush ``` -------------------------------- ### DOKU Activate Business Process Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback Instructions for activating a business account with DOKU, enabling access to payment processing and other services. ```Get Started Activate Business ``` -------------------------------- ### Juragan DOKU Installation Guide Source: https://docs.doku.com/mobile-apps/juragan-doku Instructions for installing the Juragan DOKU mobile application on both iOS and Android devices. Users can download the app from the App Store or Play Store. ```General 1. Juragan DOKU on App Store (iOS) 2. Juragan DOKU on Play Store (Android) ``` -------------------------------- ### Juragan DOKU Installation Guide Source: https://docs.doku.com/mobile-apps Instructions for installing the Juragan DOKU mobile application on both iOS and Android devices. Users can download the app from the App Store or Play Store. ```General 1. Juragan DOKU on App Store (iOS) 2. Juragan DOKU on Play Store (Android) ``` -------------------------------- ### DOKU API - Set Up Integration Source: https://docs.doku.com/get-started/manage-business/update-business-data Guidance on setting up integrations with DOKU's payment systems. This covers various aspects of integration, including accepting payments and managing business processes. ```Integration Setup Set Up Integration ``` ```Integration Setup Accept Payments ``` -------------------------------- ### Place an Order on e-Katalog Source: https://docs.doku.com/accept-payments/no-integration-products/e-katalog/place-an-order This guide details the customer journey for placing an order using the DOKU e-Katalog. It covers browsing items, viewing details, adding to cart, completing the checkout process with necessary information, and understanding order status updates. ```markdown # Place an Order Guide for customers to place an order on e-Katalog ## **1. Browse the Catalog** To browse the e-Katalog as a customer: 1. **Visit Merchant’s Catalog** : Enter the merchant’s e-Katalog link. 2. **Browse Items** : View a list of items, including **Featured Items** and **Showcases** that group similar products. 3. **Search and Sort** : Use the search bar to find specific items and apply filters (e.g., price, category). ## **2. View Item Details** When selecting an item: 1. **Item Information** : View the item’s name, description, variants (if available), and price. 2. **Select Variants** : Choose specific variants (e.g., size, color) and see related images. 3. **Add to Cart** : Select the quantity and click **Add to Cart** to add the item to your shopping cart. ## **3. Check Out** To place an order: 1. **Go to Cart** : View all the items in your cart and adjust quantities if needed. 2. **Checkout** : Click **Buy Now** to proceed to the order page. **Order Information** Fill in the required details: * **Recipient Name** * **Email** * **Phone Number** * **Postal Code** * **Address** (only for items that requirement shipment) * **Shipping Method** (only for items that requirement shipment) Choose your preferred **payment method** and complete the checkout process through DOKU’s secure payment system. ## **4. Order Tracking** Once an order is placed, you will receive an email with order details and tracking information. The order status will update as follows: * **Payment Confirmed** * **Order Processed** * **Order Sent** * **Order Delivered** * **Order Completed** PreviousManage ItemsNextManage Orders Last updated 3 months ago Was this helpful? ``` -------------------------------- ### DOKU SNAP Migration Guide Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback Documentation related to migrating to or from the SNAP system, likely concerning payment processing or platform changes. ```Miscellaneous SNAP Migration ``` -------------------------------- ### Manage e-Katalog and Orders Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Guides on managing catalogs, items, placing orders, and managing orders within the e-Katalog system. ```English Manage Catalog Manage Items Place an Order Manage Orders ``` -------------------------------- ### Set Up a Promo Source: https://docs.doku.com/get-started/manage-business/set-up-a-promo This section details the process of setting up a promotional campaign within the DOKU system. It covers creating a promo, defining its details, general information, specifications, and payment-related configurations. ```Documentation Create a Promo Promo Details General Information Promo Specification Payment Details ``` -------------------------------- ### Set Up a Promo Source: https://docs.doku.com/~/changes/210/get-started/manage-business/set-up-a-promo This section details the process of setting up a promotional campaign within the DOKU platform. It covers creating a promo, defining its details, general information, specifications, and payment-related aspects. ```Documentation Create a Promo Promo Details General Information Promo Specification Payment Details ``` -------------------------------- ### DOKU Set Up a Promo Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback Instructions on setting up promotional campaigns or offers using DOKU's promo engine. ```Marketing Set Up a Promo ``` -------------------------------- ### DOKU Set Up Integration Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback General guidance on setting up integrations with DOKU's platform, covering various methods and tools. ```Integration Set Up Integration ``` -------------------------------- ### Shopify Integration: Install DOKU Payment App Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins/shopify Steps to install the DOKU Payment App on your Shopify store. This involves logging into your DOKU Dashboard and Shopify Store, then proceeding with the installation from the Shopify App Store. ```text Step 1: lnstall DOKU Payment App on Shopify App Store 1. Log in to your DOKU Dashboard 2. Log in to your Shopify Store 1. lnstall DOKU Payment App on Shopify App Store ``` -------------------------------- ### Install DOKU Plugin on WooCommerce Source: https://docs.doku.com/~/changes/210/accept-payments/integration-tools/e-commerce-and-plugins/woocommerce-wordpress Instructions for installing the DOKU Payment plugin within the WordPress dashboard. This involves navigating to the plugins section and searching for the DOKU Payment plugin. ```PHP 1. Log in to your Wordpress Dashboard 2. Navigate to **Plugins** >**Add New Plugin** 3. Search for **DOKU Payment** , then click **Install Now** ``` -------------------------------- ### Set Up Integration Source: https://docs.doku.com/~/changes/210/accept-payments Configure and set up integrations with DOKU's payment solutions. ```General Set Up Integration ``` -------------------------------- ### Install DOKU Plugin on WooCommerce Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins/woocommerce-wordpress This guide details the process of installing the DOKU Payment plugin within your WordPress dashboard to enable DOKU payment processing for your WooCommerce store. ```bash 1. Log in to your Wordpress Dashboard 2. Navigate to **Plugins** >**Add New Plugin** 3. Search for **DOKU Payment** , then click **Install Now** ``` -------------------------------- ### Set Up a Promotion Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Guidance on setting up promotions for businesses. ```English Set Up a Promo ``` -------------------------------- ### Set Up a Promo Source: https://docs.doku.com/~/changes/210/accept-payments Create and manage promotional campaigns to attract and retain customers. ```General Set Up a Promo ``` -------------------------------- ### Install Juragan DOKU on iOS and Android Source: https://docs.doku.com/~/changes/210/mobile-apps/juragan-doku Instructions for downloading and installing the Juragan DOKU mobile application on both iOS and Android devices. Access the App Store for iOS and the Play Store for Android. ```Guide 1. Juragan DOKU on App Store (iOS) 2. Juragan DOKU on Play Store (Android) ``` -------------------------------- ### DOKU API - Set Up Promotions Source: https://docs.doku.com/get-started/manage-business/update-business-data Instructions for setting up promotional campaigns to attract and retain customers. This includes creating and managing various types of offers and discounts. ```Promotions Set Up a Promo ``` -------------------------------- ### Adobe Commerce (Magento) Integration with DOKU Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins Integrate your Adobe Commerce (Magento) platform with DOKU to leverage DOKU's payment gateway. This guide covers the setup for Magento users. ```text 2. Magento ``` -------------------------------- ### Shopify Integration: DOKU Payment App Configuration Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins/shopify Configure DOKU payment settings within your Shopify admin dashboard after installing the DOKU Payment App. This involves entering your DOKU Client ID and Secret Key for both sandbox and production environments. ```text On **DOKU Payment** Configuration page, select **DOKU** Configure the following required fields: * **Sandbox Client ID** : Client ID retrieved from DOKU Sandbox * **Sandbox Secret Key** : Secret Key retrieved from DOKU Sandbox * **Production Client ID** : Client ID retrieved from DOKU Dashboard * **Production Secret Key** : Secret Key retrieved from DOKU Dashboard ``` -------------------------------- ### Create DOKU Sandbox Account Source: https://docs.doku.com/~/changes/210/get-started Instructions for creating a DOKU Sandbox Account, which is a demo account for simulating payments in a testing environment. The process includes visiting the sandbox registration page, providing necessary details, and agreeing to terms. ```text 1. Visit DOKU Sandbox Registration page 2. Fill the registration form by entering your full name, business name, business email address, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. DOKU Sandbox Account has been successfully created. You can proceed to log in to DOKU Sandbox using the credentials you provided in the registration form. ``` -------------------------------- ### Install Juragan DOKU on Android Source: https://docs.doku.com/~/changes/210/mobile-apps Instructions for installing the Juragan DOKU mobile application on Android devices. Users can download the app from the Play Store. ```English Juragan DOKU on Play Store (Android) ``` -------------------------------- ### Install Juragan DOKU on iOS Source: https://docs.doku.com/~/changes/210/mobile-apps Instructions for installing the Juragan DOKU mobile application on iOS devices. Users can download the app from the App Store. ```English Juragan DOKU on App Store (iOS) ``` -------------------------------- ### Create DOKU Sandbox Account Source: https://docs.doku.com/get-started/create-account Instructions for creating a DOKU Sandbox Account, a demo account for simulating payments in a testing environment. The process includes visiting the sandbox registration page, providing necessary details, and agreeing to terms. ```text 1. Visit DOKU Sandbox Registration page 2. Fill the registration form by entering your full name, business name, business email address, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. DOKU Sandbox Account has been successfully created. You can proceed to log in to DOKU Sandbox using the credentials you provided in the registration form. ``` -------------------------------- ### Set Up a Promo - DOKU Dashboard Source: https://docs.doku.com/accept-payments/promo-engine Guidance on creating a promotional campaign within the DOKU Dashboard. This feature allows merchants to set up discounts or offers that customers can apply during payment transactions to incentivize purchases. ```text Set Up a Promo Create a promo to apply discounts, rewards, or offers during payment transactions ``` -------------------------------- ### Customize DOKU Dashboard Analytics View Source: https://docs.doku.com/get-started/manage-business/manage-reports/analytics This guide explains how to customize the analytics view in the DOKU Dashboard by selecting which analytics to display via checkboxes after clicking 'Edit View'. ```English 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Select **Dashboard** 3. In the **Trend** section, click **Edit View** 4. Choose which analytics to display by ticking the checkboxes. ``` -------------------------------- ### Sort Payment Methods on DOKU Checkout Source: https://docs.doku.com/accept-payments/integration-tools/doku-checkout/customize-checkout-page This guide explains how to sort and manage the visibility of activated payment methods on your DOKU Checkout page. It involves logging into the DOKU Dashboard and navigating through the Settings to the Checkout Appearance section. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Select **Settings** from the menu 3. **Settings** page will appear. Under **Accept Payments** section, select **Checkout Appearance** 4. **Checkout Page Configuration** page will appear, then click **Payment Method Settings** tab where you can sort the payment methods by dragging the payment method to the desired order, and show/hide the payment methods by ticking or unticking the payment method 5. Click **Save** to save your configuration ``` -------------------------------- ### SDKs and Libraries for Integration Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Information on available SDKs and libraries to facilitate integration with DOKU's services. ```English SDKs and Libraries ``` -------------------------------- ### Set Expiry Time for DOKU Checkout Page Source: https://docs.doku.com/accept-payments/integration-tools/doku-checkout/customize-checkout-page This guide explains how to set the default expiry time for your DOKU Checkout pages. You can configure the expiry duration in hours and minutes through the DOKU Dashboard's Checkout Appearance settings. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Select **Settings** from the menu 3. **Settings** page will appear. Under **Accept Payments** section, select **Checkout Appearance** 4. **Checkout Page Configuration** page will appear, then click **Expired Settings** tab where you can fill the default expiry time of your checkout page by hours and/or minutes in the **Due Date** field 5. Click **Save** to save your configuration ``` -------------------------------- ### Create DOKU Sandbox Account Source: https://docs.doku.com/~/changes/210/get-started/create-account Instructions for creating a DOKU Sandbox Account, which is a demo account for simulating payments in a testing environment. The process includes visiting the sandbox registration page, providing necessary details, and agreeing to terms. ```text 1. Visit DOKU Sandbox Registration page 2. Fill the registration form by entering your full name, business name, business email address, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. DOKU Sandbox Account has been successfully created. You can proceed to log in to DOKU Sandbox using the credentials you provided in the registration form. ``` -------------------------------- ### DOKU Dashboard Navigation Guide Source: https://docs.doku.com/~/changes/210/get-started/manage-business/manage-multiple-brands/company-dashboard This guide explains how to navigate between the DOKU Brand Dashboard and the Company Dashboard. It involves logging into the DOKU Dashboard, accessing the side navigation bar, clicking an ellipsis icon next to the brand name, and selecting the desired dashboard. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Click the ellipsis icon next to your brand name 3. Select the dashboard that you would like to acccess. Company Dashboard has 'Company' text next to your business name, while Brand Dashboard only contains your brand name. ``` -------------------------------- ### Create DOKU Business Account Source: https://docs.doku.com/~/changes/210/get-started Guide to creating a DOKU Business Account for accessing DOKU services and products. This involves visiting the registration page, filling out a form with business and personal details, agreeing to terms, and verifying the account via OTP. ```text 1. Visit DOKU Dashboard Registration page 2. Fill the registration form by entering your full name, business name, business email address, phone number, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. Verify your account by entering the OTP that was sent to your email address 5. Once your OTP is authenticated, your Business Account will be successfully created. You can proceed to activate your Business account by following the next guide here. ``` -------------------------------- ### Integrate with DOKU Checkout API Source: https://docs.doku.com/~/changes/210/accept-payments/integration-tools/doku-checkout This snippet provides a link to the DOKU Checkout API integration guide. DOKU Checkout is an API that enables the use of a DOKU-hosted payment page, simplifying integration by eliminating the need to build a custom payment page. ```English https://docs.doku.com/checkout/integration-tools/doku-checkout/direct-api/ ``` -------------------------------- ### DOKU Accept Order: How it Works Source: https://docs.doku.com/accept-payments/no-integration-products/paychat/accept-order Explains the 3-step process for using DOKU's Accept Order feature: setting up the account and chat flow, publishing the QR code, and customer payment. It highlights the user experience from setup to completion. ```English How it Works: Step 1: Setup Account, Greetings and Chat Flow Customize welcome messages and order questions through the DOKU dashboard. Step 2: Publish the QR Code Place your QR code online, on packaging, or at your store. Step 3: Customer Pays Instantly Customers are guided via WhatsApp to complete the order and payment without leaving the app. ``` -------------------------------- ### View and Copy DOKU Secret Key Source: https://docs.doku.com/get-started/manage-business/set-up-integration Instructions to view and copy the DOKU Secret Key and Client ID from the DOKU Dashboard. This process involves logging in, navigating to Settings > API Keys, revealing the key, and entering an OTP for verification. The Secret Key is visible for 30 seconds after successful verification. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Select **Settings** from the menu 3. **Settings** page will appear. Under **Account** section, select **API Keys** 4. **API Keys** page will appear, then click **Reveal Key** 5. A pop-up will appear, then enter the 6-digit verification code (OTP) sent to your email 6. Upon successful verification, your Secret Key will be visible for 30 seconds. Click **Copy Secret Key** if needed. ``` -------------------------------- ### Customize DOKU Checkout Interface Source: https://docs.doku.com/accept-payments/integration-tools/doku-checkout/customize-checkout-page This guide details how to customize the visual appearance of your DOKU Checkout page, including adding a logo and changing background colors to match your brand. Steps involve accessing the Checkout Appearance settings in the DOKU Dashboard. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Select **Settings** from the menu 3. **Settings** page will appear. Under **Accept Payments** section, select **Checkout Appearance** 4. **Checkout Page Configuration** page will appear, then click **Interface Settings** tab where you will find several options for customizing the look and feel of your checkout page, including the ability to add/change your logo and change the background color that fits your brand 5. Click **Save** to save your configuration ``` -------------------------------- ### DOKU Manage Team Members Guide Source: https://docs.doku.com/~/changes/210/get-started/manage-business/manage-multiple-brands/company-dashboard This guide details the process of managing team members across different brands in the DOKU Dashboard. It includes inviting new team members by email, assigning them to specific brands, and setting appropriate roles. Only Company Admins can invite team members. ```text 1. Log in to DOKU Dashboard, and then access the side navigation bar 2. Access your Company Dashboard 3. Select **Team Management** from the menu 4. **Team Management** page will appear, then click **Invite Team Member** button 5. Enter your team member's email address , select the designated brand account and assign the appropriate role 6. Complete Google reCAPTCHA, then click **SAVE** button. You can only invite other team members as a Company Admin. ``` -------------------------------- ### Integration Tools - SDKs and Libraries Source: https://docs.doku.com/accept-payments Utilize DOKU's SDKs and Libraries for easier integration into your applications. ```English SDKs and Libraries ``` -------------------------------- ### Set Up Payment Notification URL in DOKU Dashboard Source: https://docs.doku.com/accept-payments/integration-tools/e-commerce-and-plugins/adobe-commerce-magento This guide explains how to configure the payment notification URL in the DOKU Dashboard to ensure payment status synchronization between Magento and DOKU. It involves copying the URL from Magento and pasting it into the DOKU Dashboard settings for each activated payment method. ```text Copy the Notification URL from Magento Admin Panel. Log in to your DOKU Dashboard (Sandbox or Production). Navigate to Settings > Payments Settings. Set up the payment notification URL for each activated payment method. ``` -------------------------------- ### DOKU API Key Components Source: https://docs.doku.com/get-started/manage-business/set-up-integration Explanation of the components that make up DOKU API Keys, which are used for authentication and authorization. These include Client ID, Secret Key, DOKU Public Key, and Merchant Public Key, along with the Token URL for SNAP integration. ```text 1. **Client ID** : A unique identifier for the merchant (e.g., `BRN-0239-1736742088036`) 2. **Secret Key** : A credential used for payment and general authentication. Options to reveal or copy the full key are available and will require users to input an OTP sent by DOKU to the user's email 3. **Public Keys** : Cryptographic keys used to authenticate or encrypt transactions 1. **DOKU Public Key** : A security key provided by DOKU, used to prove that messages (such as payment confirmations) are genuinely from DOKU 2. **Merchant Public Key** : A security key generated by the merchant, which DOKU uses to verify that requests are legitimately from the merchant 4. **Token URL:** Configuration details necessary to integrate your system with SNAP (Standard Open API Pembayaran Indonesia), the standardized payment API system in Indonesia. This setting is only required when using Bank Transfer (Virtual Account) or Convenience Store payment methods with the DIPC feature enabled ``` -------------------------------- ### QRIS Setup: Dynamic vs. Static Source: https://docs.doku.com/accept-payments/no-integration-products/qris Explains the setup and differences between Dynamic QRIS and Static QRIS. Dynamic QRIS generates unique codes per transaction with specific details, suitable for online carts or invoices. Static QRIS uses a fixed code for multiple transactions, ideal for merchants where customers input varying amounts. ```Markdown # QRIS Set up QRIS for multi-channel QR payments **Dynamic QRIS** Create a randomly generated QR Code that is unique for your customers **Static QRIS** Create your personal QR Code, print it as a sticker, and paste it on your store ## Overview QRIS (Quick Response Code Indonesian Standard) is a standardized QR code payment method introduced by Bank * * * ## QRIS Types The key difference between static QRIS and dynamic QRIS lies in the flexibility and the type of information encoded. * **Static QRIS** codes are fixed and do not change. They typically represent the merchant’s general payment information and are used for multiple transactions. * **Dynamic QRIS** codes are generated uniquely for each transaction. They can include transaction-specific details such as the amount, invoice number, or customer reference, providing greater flexibility for different payment scenarios. ### Dynamic QRIS * **Variable Information:** A dynamic QRIS code can contain variable information that changes for each transaction. * **Transaction-Specific:** It can include details such as the transaction amount, order details, and a unique transaction identifier. * **Use Case:** Dynamic QRIS codes are commonly used in scenarios like online shopping carts, invoice payments, or where the transaction amount or details need to be specified dynamically. ### Static QRIS * **Fixed QR Code:** A static QRIS code contains fixed information that does not change. * **Amount Flexibility:** Once generated, the QR code can be used for various types of transactions. The transaction amount may vary, and customers are required to input the amount themselves. * **Use Case:** Static QRIS codes is ideal for merchants who wish to accept cashless payments without generating a new QR code for each transaction, especially when transaction amounts vary. Activating QRIS with DOKU will enable both Dynamic and Static QRIS. * * * ``` -------------------------------- ### Top-Up DOKU e-Wallet via Bank Transfer or Convenience Store Source: https://docs.doku.com/~/changes/210/mobile-apps/doku-e-wallet/top-up-and-withdrawal This guide explains the process of adding funds to your DOKU e-Wallet. It details steps for using bank transfers (Permata Bank, CIMB Niaga) and convenience stores, including specific account numbers and associated fees. It also mentions the option to link a credit card. ```text Steps to top up your balance: 1. Log in to your DOKU e-Wallet Account 2. Select **Sumber Dana** 3. Choose **Bank** to view instructions for topping up via bank transfer 4. Choose **Gerai** to view instructions for topping up through convenience stores 5. Choose **Kartu Kredit** to link your credit card to your DOKU e-Wallet Account Fees: - Bank Permata to Permata Bank (856666): Free - Bank CIMB Niaga to CIMB Niaga (51490): Free - Other banks to Permata Bank (856666) or DOKU account (899): IDR 6,500 - Convenience stores: IDR 2,500 ``` -------------------------------- ### Refund and Dispute Management Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Guides on processing refunds and managing payment disputes. ```English Refund Dispute ``` -------------------------------- ### Integration Tools - SDKs and Libraries Source: https://docs.doku.com/accept-payments/no-integration-products Utilize DOKU's SDKs and Libraries for easier integration into your applications. ```English SDKs and Libraries ``` -------------------------------- ### Create e-Katalog Source: https://docs.doku.com/index Create an online catalog to showcase products. This is a no-integration product for merchants. ```General Create an online catalog to showcase your products Learn more → ``` -------------------------------- ### SNAP Migration using SDK Source: https://docs.doku.com/~/changes/210/miscellaneous/snap-migration This section details the process of migrating to SNAP using the DOKU SDK. It outlines the necessary steps and considerations for a smooth integration. ```bash 1) Migrate using SNAP SDK ``` -------------------------------- ### DOKU e-Wallet Account Management Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Guides on managing DOKU e-Wallet account settings, verification, top-ups, withdrawals, and online transactions. ```English Account Settings Account Verification Top-Up and Withdrawal Online Transactions and Purchases ``` -------------------------------- ### SDKs and Libraries for Integration Source: https://docs.doku.com/~/changes/210/accept-payments Leverage DOKU's SDKs and libraries to facilitate integration with various applications and services. ```General SDKs and Libraries ``` -------------------------------- ### Use Cases for Various Industries Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Examples of how DOKU can be used across different industries like Education, Gaming, Insurance, Retail, and more. ```English 🎓Education 🎮Digital & Gaming 💸Insurance ✏️Freelance 🍽️Food & Beverages 🛒Retail ✈️Travel & Hospitality 🚚Logistics ``` -------------------------------- ### Create DOKU Business Account Source: https://docs.doku.com/~/changes/210/get-started/create-account Guide to creating a DOKU Business Account for accessing DOKU services and products. This involves visiting the registration page, filling out a form with business and personal details, agreeing to terms, and verifying the account via OTP. ```text 1. Visit DOKU Dashboard Registration page 2. Fill the registration form by entering your full name, business name, business email address, phone number, and password 3. Review and agree to the **Terms and Conditions** and **Privacy Policy** , then submit the form 4. Verify your account by entering the OTP that was sent to your email address 5. Once your OTP is authenticated, your Business Account will be successfully created. You can proceed to activate your Business account by following the next guide here. ``` -------------------------------- ### DOKU Refund and Chargeback Management Source: https://docs.doku.com/~/changes/210/accept-payments/finance-and-settlement/refund-and-chargeback Comprehensive guide on managing refunds and chargebacks within the DOKU platform, covering procedures and best practices. ```Finance Refund & Chargeback ``` -------------------------------- ### Card Payment Requirements Source: https://docs.doku.com/~/changes/210/accept-payments/payment-methods/requirements-and-limitations Outlines the requirements and transaction limits for Card payments, including standard cards and credit card installments, through DOKU. ```text Payment Method: Cards Cards: Requirements: Service agreement with DOKU Min and Max Amount: Min: IDR 1, but some issuers may only accept IDR 10,000, Max: Individual credit card limit CC Installment: Requirements: Service agreement with DOKU Min and Max Amount: Min: IDR 1, but some issuers may only accept IDR 10,000, Max: Individual credit card limit ``` -------------------------------- ### Partner with DOKU Source: https://docs.doku.com/~/changes/210/accept-payments Information on becoming a partner with DOKU. ```General Partner Become a Partner ``` -------------------------------- ### Simulate Transactions in DOKU Sandbox Source: https://docs.doku.com/~/changes/210/get-started/manage-business/set-up-integration/accept-payments Instructions for using DOKU Sandbox to simulate transactions before live deployment. This process involves logging into the sandbox, navigating to settings, and selecting the payment method to test. ```text 1. Log in to DOKU Sandbox, and then access the side navigation bar 2. Select **Settings** from the menu 3. **Settings** page will appear. Under **Payment Settings** section, select **Simulator** 4. **Simulator** page will appear, select the payment method you wish to test, matching the one chosen during checkout. 5. Click**Simulate**. ``` -------------------------------- ### Accept Payments with DOKU Checkout Source: https://docs.doku.com/accept-payments/integration-tools/direct-api Guides on customizing the checkout page, configuring notifications, and managing orders when using DOKU Checkout for payment acceptance. ```English Customize Checkout Page Configure Notifications Manage Checkout Orders ``` -------------------------------- ### DOKU Card Payment Requirements Source: https://docs.doku.com/accept-payments/payment-methods/requirements-and-limitations Outlines the requirements and transaction limits for DOKU's Card payment methods, including standard cards and credit card installments. ```Markdown ## Cards Payment Method Requirements Minimum and Maximum Amount Cards Service agreemeent with DOKU Min: IDR 1, but some issuers may only accept IDR 10,000 Max: Individual credit card limit CC Installment Service agreemeent with DOKU Min: IDR 1, but some issuers may only accept IDR 10,000 Max: Individual credit card limit ``` -------------------------------- ### SDKs and Libraries for Integration Source: https://docs.doku.com/index Utilize SDKs and libraries for various programming languages to minimize integration effort. ```General Minimize effort of integration with libraries containing various popular programming languages and development kits Learn more → ```