### Example JSON Response for Get Releases

Source: https://api.acelerato.com/

An example of a successful JSON response (200 OK) when retrieving the list of releases. It includes embedded release and project details.

```JSON
{
  "_embedded": [
    {
      "_links": {
        "empty": true
      },
      "compartilhada": true,
      "dataFinal": "2026-06-29",
      "dataInicial": "2026-06-29",
      "nivel": 0,
      "nome": "string",
      "paiReleaseKey": 0,
      "projetos": {
        "_embedded": [
          {
            "_links": {
              "empty": true
            },
            "ativo": true,
            "dataDeConclusaoPrevista": "string",
            "dataDeEncerramento": "string",
            "descricao": "string",
            "equipeKey": 0,
            "horasContratadas": 0,
            "horasUtilizadas": 0,
            "nome": "string",
            "organizacao": {
              "ad": true,
              "ativo": true,
              "horasSuporte": 0,
              "logotipoPath": "string",
              "nivel": 0,
              "nivelDeServico": {
                "descricao": "string",
                "descricaoComId": "string",
                "nivelDeServicoKey": 0,
                "slas": [
                  {
                    "nivelDeServico": { },
                    "nivelDeServicoSlaKey": 0,
                    "slaDePrimeiroAtendimento": 0,
                    "slaDePrimeiroAtendimentoNotificacao": 0,
                    "slaDeResolucao": 0,
                    "slaDeResolucaoNotificacao": 0,
                    "tipoDePrioridade": {
                      "cor": "string",
                      "descricao": "string",
                      "peso": 0,
                      "slaDePrimeiroAtendimento": 0,
                      "slaDeResolucao": 0,
                      "tipoDePrioridadeKey": 0
                    }
                  }
                ]
              },
              "nome": "string",
              "organizacaoKey": 0,
              "subOrganizations": [
                { }
              ],
              "valorHora": 0
            },
            "projetoKey": 0,
            "requestUUID": "string",
            "tipoDeProjeto": "string",
            "usuarioEncerramento": {
              "apenasContato": true,
              "apenasEmail": true,
              "ativo": true,
              "avatarPath": "string",
              "cpf": "string",
              "criadoEm": "2026-06-29T20:50:18Z",
              "email": "string",
              "hasEquipeAtendimento": true,
              "integradoAoLdap": true,
              "nome": "string",
              "nomeAbreviado": "string",
              "nomeComOrganizacao": "string",
              "organizacao": "string",
              "organizacaoKey": 0,
              "organizacoes": [
                {
                  "ad": true,
                  "ativo": true,
                  "horasSuporte": 0,
                  "logotipoPath": "string",
                  "nivel": 0,
                  "nivelDeServico": {
                    "descricao": "string",
                    "descricaoComId": "string",
                    "nivelDeServicoKey": 0,
                    "slas": [
                      {
                        "nivelDeServico": { },
                        "nivelDeServicoSlaKey": 0,
                        "slaDePrimeiroAtendimento": 0,
                        "slaDePrimeiroAtendimentoNotificacao": 0,
                        "slaDeResolucao": 0,
                        "slaDeResolucaoNotificacao": 0,
                        "tipoDePrioridade": {
                          "cor": "string",
                          "descricao": "string",
                          "peso": 0,
                          "slaDePrimeiroAtendimento": 0,
                          "slaDeResolucao": 0,
                          "tipoDePrioridadeKey": 0
                        }
                      }
                    ],
                    "nome": "string",
                    "organizacaoKey": 0,
                    "subOrganizations": [
                      { }
                    ],
                    "valorHora": 0
                  },
                  "nome": "string",
                  "organizacaoKey": 0,
                  "subOrganizations": [
                    { }
                  ],
                  "valorHora": 0
                }
              ],
              "pago": true,
              "telefones": [
                "string"
              ],
              "temAlgumaLicenca": true,
              "tempoImpedido": "string",
              "usuarioKey": 0,
              "verComentarioPrivado": true
            }
          }
        ]
      },
      "releaseNotes": true,
      "releaseKey": 0
    }
  ]
}
```

--------------------------------

### Atuações - postIniciar

Source: https://api.acelerato.com/

Starts an activity.

```APIDOC
## POST Iniciar Atuação

### Description
Starts an activity.

### Method
POST

### Endpoint
/atuacoes/iniciar
```

--------------------------------

### Iniciar Atuação

Source: https://api.acelerato.com/

Starts an actuation on the specified ticket for the authenticated user.

```APIDOC
## POST /api/publica/atuacao/{ticketKey}/iniciar

### Description
Inicia uma atuação no ticket especificado para o usuário autenticado.

### Method
POST

### Endpoint
/api/publica/atuacao/{ticketKey}/iniciar

### Parameters
#### Path Parameters
- **ticketKey** (integer) - Required - Número do ticket

### Response
#### Success Response (200)
- **body** (object)
- **statusCode** (string)
- **statusCodeValue** (integer)

### Response Example
```json
{
  "body": { },
  "statusCode": "ACCEPTED",
  "statusCodeValue": 0
}
```
```

--------------------------------

### Start Activity on Ticket

Source: https://api.acelerato.com/

Initiates an activity on a specified ticket for the authenticated user. Requires basic authentication. The response includes the status code.

```json
{
  "body": { },
  "statusCode": "ACCEPTED",
  "statusCodeValue": 0
}
```

--------------------------------

### Get Releases List

Source: https://api.acelerato.com/

Retrieves a list of releases. Supports filtering by various parameters like dates, project keys, and more. Requires basic authentication.

```HTTP
GET https://atendimento.acelerato.com/api/publica/releases
```

--------------------------------

### Example API Response Structure

Source: https://api.acelerato.com/

This snippet shows a sample JSON response structure from the Acelerato API, detailing fields related to user information, organization details, and service level agreements.

```json
{
  "horasSuporte": 0,
  "logotipoPath": "string",
  "nivel": 0,
  "nivelDeServico": {
    "descricao": "string",
    "descricaoComId": "string",
    "nivelDeServicoKey": 0,
    "slas": [
      {
        "nivelDeServico": {},
        "nivelDeServicoSlaKey": 0,
        "slaDePrimeiroAtendimento": 0,
        "slaDePrimeiroAtendimentoNotificacao": 0,
        "slaDeResolucao": 0,
        "slaDeResolucaoNotificacao": 0,
        "tipoDePrioridade": {
          "cor": "string",
          "descricao": "string",
          "peso": 0,
          "slaDePrimeiroAtendimento": 0,
          "slaDeResolucao": 0,
          "tipoDePrioridadeKey": 0
        }
      }
    ]
  },
  "nome": "string",
  "organizacaoKey": 0,
  "subOrganizations": [
    {}
  ],
  "valorHora": 0
}
],
  "pago": true,
  "telefones": [
    "string"
  ],
  "temAlgumaLicenca": true,
  "tempoImpedido": "string",
  "usuarioKey": 0,
  "verComentarioPrivado": true
},
"usuarioResponsavel": {
  "apenasContato": true,
  "apenasEmail": true,
  "ativo": true,
  "avatarPath": "string",
  "cpf": "string",
  "criadoEm": "2026-06-29T20:50:18Z",
  "email": "string",
  "hasEquipeAtendimento": true,
  "integradoAoLdap": true,
  "nome": "string",
  "nomeAbreviado": "string",
  "nomeComOrganizacao": "string",
  "organizacao": "string",
  "organizacaoKey": 0,
  "organizacoes": [
    {
      "ad": true,
      "ativo": true,
      "horasSuporte": 0,
      "logotipoPath": "string",
      "nivel": 0,
      "nivelDeServico": {
        "descricao": "string",
        "descricaoComId": "string",
        "nivelDeServicoKey": 0,
        "slas": [
          {
            "nivelDeServico": {},
            "nivelDeServicoSlaKey": 0,
            "slaDePrimeiroAtendimento": 0,
            "slaDePrimeiroAtendimentoNotificacao": 0,
            "slaDeResolucao": 0,
            "slaDeResolucaoNotificacao": 0,
            "tipoDePrioridade": {
              "cor": "string",
              "descricao": "string",
              "peso": 0,
              "slaDePrimeiroAtendimento": 0,
              "slaDeResolucao": 0,
              "tipoDePrioridadeKey": 0
            }
          }
        ]
      },
      "nome": "string",
      "organizacaoKey": 0,
      "subOrganizations": [
        {}
      ],
      "valorHora": 0
    }
  ],
  "pago": true,
  "telefones": [
    "string"
  ],
  "temAlgumaLicenca": true,
  "tempoImpedido": "string",
  "usuarioKey": 0,
  "verComentarioPrivado": true
},
"workflowDeProdutoKey": 0,
"workflowDeTarefasKey": 0
}],
"_links": {
  "empty": true
}
},
"releaseKey": 0,
"releaseNotes": true,
"releasesFilhas": [
  {}
],
"requestUUID": "string"
}
```

--------------------------------

### Ticket Statistics Response Sample

Source: https://api.acelerato.com/

Example JSON response structure for ticket statistics, detailing comments, impediments, SLA, and workflow.

```json
{
  "comentarios": {
    "dataPrimeiroComentario": "2026-06-29T20:50:18Z",
    "dataUltimoComentario": "2026-06-29T20:50:18Z",
    "tempoPrimeiroComentario": "string",
    "tempoPrimeiroComentarioMinutosUteis": 0,
    "tempoUltimoComentario": "string",
    "tempoUltimoComentarioMinutosUteis": 0
  },
  "impedimentos": {
    "total": "string",
    "usuarios": [
      {
        "avatarPath": "string",
        "dataFinal": "2026-06-29T20:50:18Z",
        "dataInicial": "2026-06-29T20:50:18Z",
        "impedimentoAtual": true,
        "nome": "string",
        "nomeAbreviado": "string",
        "tempoImpedido": "string",
        "tempoImpedidoMinutosUteis": 0,
        "ticketKey": 0,
        "usuarioKey": 0
      }
    ]
  },
  "sla": {
    "primeiroAtendimento": {
      "saldo": 0,
      "statusSLA": "DENTRO_DO_PRAZO",
      "tempo": 0,
      "tempoAtendimento": "string"
    },
    "resolucao": {
      "saldo": 0,
      "statusSLA": "DENTRO_DO_PRAZO",
      "tempo": 0,
      "tempoResolucao": "string"
    },
    "saldoSLA": 0
  },
  "ticketKey": 0,
  "workflow": {
    "etapas": [
      {
        "descricao": "string",
        "descricaoWorkflow": "string",
        "etapaKey": 0,
        "quantidadeDeVezes": 0,
        "tempoSla": 0,
        "tempoSlaHoras": "string"
      }
    ],
    "total": "string"
  }
}
```

--------------------------------

### Retrieve Public Idea Details

Source: https://api.acelerato.com/

Get specific details of a public idea by its unique key. Requires basic authentication.

```HTTP
GET /api/publica/ideia-publica/{ideiaPublicaKey}
https://atendimento.acelerato.com/api/publica/ideia-publica/{ideiaPublicaKey}
```

--------------------------------

### Get Demand Details

Source: https://api.acelerato.com/

Retrieves detailed information about a specific demand using its unique key. Requires basic authentication.

```http
get /api/publica/v2/demandas/{demandaKey}
```

--------------------------------

### Get Appointment Details

Source: https://api.acelerato.com/

Retrieves detailed information about a specific appointment using its unique key. Requires basic authentication.

```json
{
  "_links": {
    "empty": true
  },
  "apontamentoKey": 0,
  "ativo": true,
  "bonificado": true,
  "creditado": true,
  "dataDeAlteracao": "string",
  "dataDeCriacao": "string",
  "dataDoLancamento": "string",
  "dataDoLancamentoFormatada": "string",
  "descricao": "string",
  "horaDoLancamento": "string",
  "kanbanStatusDescricaoAtuacao": "string",
  "organizacaoDoTicketKey": 0,
  "organizacaoDoTicketNome": "string",
  "permiteEditarApontamentosDeOutrosUsuarios": true,
  "quantidade": 0,
  "quantidadeFormatada": "string",
  "requestUUID": "string",
  "status": "AGUARDANDO_APROVACAO",
  "ticketComentarioKey": 0,
  "ticketKey": 0,
  "tipoDeApontamentoKey": 0,
  "usuarioKey": 0,
  "usuarioNomeAbreviado": "string",
  "valorCredito": 0,
  "valorPorQuantidade": 0,
  "valorTotal": 0,
  "vinculadoNotaDeReembolso": true
}
```

--------------------------------

### Ticket Comment Response Sample

Source: https://api.acelerato.com/

Example JSON response for a successful retrieval of ticket comments, detailing comment attributes, attachments, creation/edit dates, and user information.

```json
[
  {
    "anexos": [
      {
        "anexoKey": 0,
        "nome": "string"
      }
    ],
    "dataCricao": "2026-06-29T20:50:18Z",
    "dataEdicao": "2026-06-29T20:50:18Z",
    "emailId": "string",
    "origem": "string",
    "privado": true,
    "texto": "string",
    "ticketComentarioKey": 0,
    "ticketKey": 0,
    "usuario": {
      "email": "string",
      "nome": "string",
      "organizacaoPrincipal": {
        "ativo": true,
        "equipe": {
          "ativo": true,
          "cor": "string",
          "equipeKey": 0,
          "nome": "string",
          "tipoDeEquipe": "string",
          "workflowEquipe": "string"
        },
        "nome": "string",
        "observacoes": "string",
        "organizacaoKey": 0
      },
      "ultimoAcessoEm": "2026-06-29T20:50:18Z",
      "usuarioKey": 0
    }
  }
]
```

--------------------------------

### Sample JSON Response for Checklist Query

Source: https://api.acelerato.com/

This is a sample JSON response for a successful GET request to the /api/publica/checklist endpoint. It illustrates the structure of a checklist item, including nested objects for auditor, organization, and responses.

```json
[
  {
    "agendado": true,
    "ativo": true,
    "auditor": 
{
      "email": "string",
      "nome": "string",
      "organizacaoPrincipal": 
{
        "ativo": true,
        "equipe": 
{
          "ativo": true,
          "cor": "string",
          "equipeKey": 0,
          "nome": "string",
          "tipoDeEquipe": "string",
          "workflowEquipe": "string"
},
        "nome": "string",
        "observacoes": "string",
        "organizacaoKey": 0
},
      "ultimoAcessoEm": "2026-06-29T20:50:17Z",
      "usuarioKey": 0
},
    "checklistKey": 0,
    "checklistNome": "string",
    "dataDeExecucao": "string",
    "dataInicial": "string",
    "excluida": true,
    "nota": 0,
    "organizacao": 
{
      "ativo": true,
      "equipe": 
{
        "ativo": true,
        "cor": "string",
        "equipeKey": 0,
        "nome": "string",
        "tipoDeEquipe": "string",
        "workflowEquipe": "string"
},
      "nome": "string",
      "observacoes": "string",
      "organizacaoKey": 0
},
    "prazo": "string",
    "prazoDias": 0,
    "prazoHoras": 0,
    "respostas": 
[
      {
        "categoria": 
{
          "categoriaKey": 0,
          "descricao": "string"
},
        "descricao": "string",
        "observacao": "string",
        "pergunta": "string",
        "perguntaKey": 0,
        "planosDeAcao": 
[
          {
            "categoria": 
{
              "categoriaKey": 0,
              "descricao": "string"
},
            "dataLimite": "string",
            "descricao": "string",
            "planoDeAcaoKey": 0,
            "responsavel": 
{
              "email": "string",
              "nome": "string",
              "organizacaoPrincipal": 
{
                "ativo": true,
                "equipe": 
{
                  "ativo": true,
                  "cor": "string",
                  "equipeKey": 0,
                  "nome": "string",
                  "tipoDeEquipe": "string",
                  "workflowEquipe": "string"
},
                "nome": "string",
                "observacoes": "string",
                "organizacaoKey": 0
},
              "ultimoAcessoEm": "2026-06-29T20:50:17Z",
              "usuarioKey": 0
},
            "status": "string",
            "tags": 
[
              "string"
],
            "tipoDeTicket": 
{
              "descricao": "string",
              "tipoDeTicketKey": 0
},
            "titulo": "string",
            "url": "string"
}
],
        "resposta": "string",
        "tipoDePergunta": "string"
}
],
    "status": "string",
    "unidade": 
{
      "nome": "string",
      "unidadeKey": 0
}
}

]
```

--------------------------------

### get /api/publica/calls/users-current-task

Source: https://api.acelerato.com/

Lists users who are currently active on any ticket.

```APIDOC
## GET /api/publica/calls/users-current-task

### Description
Lists users who are currently active on any ticket.

### Method
GET

### Endpoint
/api/publica/calls/users-current-task

### Query Parameters
- **arquivado** (boolean) - Optional - Example: 
- **camposParaExibicao** (Array of strings) - Optional - Example: 
- **equipeKey** (integer <int32>) - Optional - Example: 
- **filtrarEncerrados** (boolean) - Optional - Example: 
- **filtrarEquipe** (boolean) - Optional - Example: 
- **filtrarPendentes** (boolean) - Optional - Example: 
- **filtrarTodos** (boolean) - Optional - Example: 
- **lixeira** (boolean) - Optional - Example: 
- **pagina** (integer <int32>) - Optional - Example: 
- **resultadosPorPagina** (integer <int32>) - Optional - Example: 
- **status** (string Enum:"ENCERRADOS" "PENDENTES" "TODOS") - Optional - Example: 
- **suspenso** (boolean) - Optional - Example: 

### Responses
#### Success Response (200)
OK
- **categoryName** (string) - 
- **creationDate** (string) - 
- **organizationName** (string) - 
- **priority** (string) - 
- **taskStatus** (string) - 
- **teamKey** (integer) - 
- **teamName** (string) - 
- **ticketKey** (integer) - 
- **ticketStatistic** (object) - 
- **userKey** (integer) - 
- **userName** (string) - 

#### Response Example
```json
[
  {
    "categoryName": "string",
    "creationDate": "2026-06-29T20:50:18Z",
    "organizationName": "string",
    "priority": "string",
    "taskStatus": "string",
    "teamKey": 0,
    "teamName": "string",
    "ticketKey": 0,
    "ticketStatistic": {
      "_links": {
        "empty": true
      },
      "estatisticasDasEtapas": [
        {
          "descricao": "string",
          "descricaoWorkflow": "string",
          "etapaKey": 0,
          "tempoSla": 0,
          "tempoSlaHoras": "string"
        }
      ],
      "requestUUID": "string",
      "slaStatistic": {
        "primeiroAtendimento": {
          "saldo": 0,
          "statusSLA": "DENTRO_DO_PRAZO",
          "tempo": 0,
          "tempoAtendimento": "string"
        },
        "resolucao": {
          "saldo": 0,
          "statusSLA": "DENTRO_DO_PRAZO",
          "tempo": 0,
          "tempoResolucao": "string"
        },
        "saldoSLA": 0
      },
      "ticketKey": 0,
      "total": "string",
      "workflowKey": 0
    },
    "userKey": 0,
    "userName": "string"
  }
]
```

#### Error Response (401)
Unauthorized

#### Error Response (403)
Forbidden

#### Error Response (404)
Not Found
```

--------------------------------

### Create Project

Source: https://api.acelerato.com/

Creates a new project and returns the created project details. Requires basic authentication.

```APIDOC
## POST /api/publica/projetos

### Description
Creates a new project and returns the created project details.

### Method
POST

### Endpoint
https://atendimento.acelerato.com/api/publica/projetos

### Parameters
#### Request Body schema: application/json
- **ativo** (boolean) - Required
- **descricao** (string) - Required
- **equipe** (object) - Required
  - **equipeKey** (integer) - Required
- **gantt** (boolean) - Required
- **horasContratadas** (integer) - Required
- **nome** (string) - Required
- **organizacao** (object) - Required
  - **organizacaoKey** (integer) - Required
- **projetoKey** (integer) - Required
- **workflowDeTarefas** (object) - Required
  - **workflowKey** (integer) - Required
- **workflowProduto** (object) - Required
  - **workflowKey** (integer) - Required

### Request Example
```json
{
  "ativo": true,
  "descricao": "string",
  "equipe": {
    "equipeKey": 0
  },
  "gantt": true,
  "horasContratadas": 0,
  "nome": "string",
  "organizacao": {
    "organizacaoKey": 0
  },
  "projetoKey": 0,
  "workflowDeTarefas": {
    "workflowKey": 0
  },
  "workflowProduto": {
    "workflowKey": 0
  }
}
```

### Responses
#### Success Response (200)
OK
#### Success Response (201)
Created
#### Error Response (401)
Unauthorized
#### Error Response (403)
Forbidden
#### Error Response (404)
Not Found
```

--------------------------------

### Projetos - postCria um projeto

Source: https://api.acelerato.com/

Creates a new project.

```APIDOC
## POST Criar Projeto

### Description
Creates a new project.

### Method
POST

### Endpoint
/projetos
```

--------------------------------

### Projetos - postCria um projeto a partir do template

Source: https://api.acelerato.com/

Creates a new project from a template.

```APIDOC
## POST Criar Projeto a partir de Template

### Description
Creates a new project from a template.

### Method
POST

### Endpoint
/projetos/template
```

--------------------------------

### Get Ticket by ID

Source: https://api.acelerato.com/

Retrieves a specific ticket by its unique identifier.

```APIDOC
## GET /api/publica/tickets/{ticketKey}

### Description
Retrieves a specific ticket by its unique identifier.

### Method
GET

### Endpoint
/api/publica/tickets/{ticketKey}

### Parameters
#### Path Parameters
- **ticketKey** (integer <int32>) - Required - Example: ticketKey

### Response
#### Success Response (200)
OK
#### Response Example
```json
{
  "_links": {
    "empty": true
  },
  "idFormatado": "string",
  "requestUUID": "string",
  "ticketId": 0,
  "titulo": "string"
}
```
```

--------------------------------

### Get Team Details

Source: https://api.acelerato.com/

Retrieves details for a specific team using its key.

```APIDOC
## GET /api/publica/equipes/{equipeKey}

### Description
Obtains details of a specific team.

### Method
GET

### Endpoint
/api/publica/equipes/{equipeKey}

### Parameters
#### Path Parameters
- **equipeKey** (integer <int32>) - Required - Example: Id da equipe
```

--------------------------------

### Sample Response for Releases by Project

Source: https://api.acelerato.com/

This is a sample JSON response when retrieving releases filtered by a specific project. It includes embedded project details and links.

```json
{
  "_embedded": [
    {
      "_links": {
        "empty": true
      },
      "compartilhada": true,
      "dataFinal": "2026-06-29",
      "dataInicial": "2026-06-29",
      "nivel": 0,
      "nome": "string",
      "paiReleaseKey": 0,
      "projetos": {
        "_embedded": [
          {
            "_links": {
              "empty": true
            },
            "ativo": true,
            "dataDeConclusaoPrevista": "string",
            "dataDeEncerramento": "string",
            "descricao": "string",
            "equipeKey": 0,
            "horasContratadas": 0,
            "horasUtilizadas": 0,
            "nome": "string",
            "organizacao": {
              "ad": true,
              "ativo": true,
              "horasSuporte": 0,
              "logotipoPath": "string",
              "nivel": 0,
              "nivelDeServico": {
                "descricao": "string",
                "descricaoComId": "string",
                "nivelDeServicoKey": 0,
                "slas": [
                  {
                    "nivelDeServico": { },
                    "nivelDeServicoSlaKey": 0,
                    "slaDePrimeiroAtendimento": 0,
                    "slaDePrimeiroAtendimentoNotificacao": 0,
                    "slaDeResolucao": 0,
                    "slaDeResolucaoNotificacao": 0,
                    "tipoDePrioridade": {
                      "cor": "string",
                      "descricao": "string",
                      "peso": 0,
                      "slaDePrimeiroAtendimento": 0,
                      "slaDeResolucao": 0,
                      "tipoDePrioridadeKey": 0
                    }
                  }
                ]
              },
              "nome": "string",
              "organizacaoKey": 0,
              "subOrganizations": [
                { }
              ],
              "valorHora": 0
            },
            "projetoKey": 0,
            "requestUUID": "string",
            "tipoDeProjeto": "string",
            "usuarioEncerramento": {
              "apenasContato": true,
              "apenasEmail": true,
              "ativo": true,
              "avatarPath": "string",
              "cpf": "string",
              "criadoEm": "2026-06-29T20:50:18Z",
              "email": "string",
              "hasEquipeAtendimento": true,
              "integradoAoLdap": true,
              "nome": "string",
              "nomeAbreviado": "string",
              "nomeComOrganizacao": "string",
              "organizacao": "string",
              "organizacaoKey": 0,
              "organizacoes": [
                {
                  "ad": true,
                  "ativo": true,
                  "horasSuporte": 0,
                  "logotipoPath": "string",
                  "nivel": 0,
                  "nivelDeServico": {
                    "descricao": "string",
                    "descricaoComId": "string",
                    "nivelDeServicoKey": 0,
                    "slas": [
                      {
                        "nivelDeServico": { },
                        "nivelDeServicoSlaKey": 0,
                        "slaDePrimeiroAtendimento": 0,
                        "slaDePrimeiroAtendimentoNotificacao": 0,
                        "slaDeResolucao": 0,
                        "slaDeResolucaoNotificacao": 0,
                        "tipoDePrioridade": {
                          "cor": "string",
                          "descricao": "string",
                          "peso": 0,
                          "slaDePrimeiroAtendimento": 0,
                          "slaDeResolucao": 0,
                          "tipoDePrioridadeKey": 0
                        }
                      }
                    ]
                  },
                  "nome": "string",
                  "organizacaoKey": 0,
                  "subOrganizations": [
                    { }
                  ],
                  "valorHora": 0
                }
              ],
              "usuarioKey": 0
            }
          }
        ]
      },
      "releaseKey": 0,
      "releaseNotes": true
    }
  ],
  "_links": {
    "empty": true
  }
}
```

--------------------------------

### Update Release Response (200 OK)

Source: https://api.acelerato.com/

This is a sample successful response (200 OK) after updating a release. It returns the updated release details, including links, dates, name, and associated project information.

```json
{
  "_links": {
    "empty": true
  },
  "compartilhada": true,
  "dataFinal": "2026-06-29",
  "dataInicial": "2026-06-29",
  "nivel": 0,
  "nome": "string",
  "paiReleaseKey": 0,
  "projetos": {
    "_embedded": [
      {
        "_links": {
          "empty": true
        },
        "ativo": true,
        "dataDeConclusaoPrevista": "string",
        "dataDeEncerramento": "string",
        "descricao": "string",
        "equipeKey": 0,
        "horasContratadas": 0,
        "horasUtilizadas": 0,
        "nome": "string",
        "organizacao": {
          "ad": true,
          "ativo": true,
          "horasSuporte": 0,
          "logotipoPath": "string",
          "nivel": 0,
          "nivelDeServico": {
            "descricao": "string",
            "descricaoComId": "string",
            "nivelDeServicoKey": 0,
            "slas": [
              {
                "nivelDeServico": { },
                "nivelDeServicoSlaKey": 0,
                "slaDePrimeiroAtendimento": 0,
                "slaDePrimeiroAtendimentoNotificacao": 0,
                "slaDeResolucao": 0,
                "slaDeResolucaoNotificacao": 0,
                "tipoDePrioridade": {
                  "cor": "string",
                  "descricao": "string",
                  "peso": 0,
                  "slaDePrimeiroAtendimento": 0,
                  "slaDeResolucao": 0,
                  "tipoDePrioridadeKey": 0
                }
              }
            ]
          },
          "nome": "string",
          "organizacaoKey": 0,
          "subOrganizations": [
            { }
          ],
          "valorHora": 0
        },
        "projetoKey": 0,
        "requestUUID": "string",
        "tipoDeProjeto": "string",
        "usuarioEncerramento": {
          "apenasContato": true,
          "apenasEmail": true,
          "ativo": true,
          "avatarPath": "string",
          "cpf": "string",
          "criadoEm": "2026-06-29T20:50:18Z",
          "email": "string",
          "hasEquipeAtendimento": true,
          "integradoAoLdap": true,
          "nome": "string",
          "nomeAbreviado": "string",
          "nomeComOrganizacao": "string",
          "organizacao": "string",
          "organizacaoKey": 0,
          "organizacoes": [
            {
              "ad": true,
              "ativo": true
            }
          ]
        }
      }
    ]
  },
  "releaseKey": 0,
  "releaseNotes": true,
  "releasesFilhas": [
    { }
  ],
  "requestUUID": "string"
}
```

--------------------------------

### Get Demandas List

Source: https://api.acelerato.com/

Retrieves a list of demands. Supports filtering and pagination.

```APIDOC
## GET /api/publica/zapier/demanda/demanda/zapier

### Description
Retorna a lista de demandas.

### Method
GET

### Endpoint
/api/publica/zapier/demanda/demanda/zapier

### Parameters
#### Query Parameters
- **ignorarArquivados** (boolean) - Example: 
- **ordem** (string) - Example: 
- **pagina** (integer <int32>) - Example: 
- **resultadosPorPagina** (integer <int32>) - Example: 
- **status** (string) - Example: 

### Responses
#### Success Response (200)
OK
#### Error Responses
- **401**
Unauthorized
- **403**
Forbidden
- **404**
Not Found
```

--------------------------------

### Atualiza um projeto

Source: https://api.acelerato.com/

Updates an existing project and returns the updated project.

```APIDOC
## PUT /api/publica/projetos/{projetoKey}

### Description
Retorna o projeto atualizado

### Method
PUT

### Endpoint
https://atendimento.acelerato.com/api/publica/projetos/{projetoKey}

### Parameters
#### Path Parameters
- **projetoKey** (integer) - Required - The key of the project to update.

#### Request Body
- **ativo** (boolean) - The active status of the project.
- **descricao** (string) - The description of the project.
- **equipe** (object) - The team associated with the project. (EquipeRequest)
  - **equipeKey** (integer) - The key of the team.
- **gantt** (boolean) - Indicates if the project has a Gantt chart.
- **horasContratadas** (integer) - The contracted hours for the project.
- **nome** (string) - The name of the project.
- **organizacao** (object) - The organization associated with the project. (OrganizacaoRequest)
  - **organizacaoKey** (integer) - The key of the organization.
- **projetoKey** (integer) - The key of the project.
- **workflowDeTarefas** (object) - The task workflow for the project. (WorkflowRequest)
  - **workflowKey** (integer) - The key of the task workflow.
- **workflowProduto** (object) - The product workflow for the project. (WorkflowRequest)
  - **workflowKey** (integer) - The key of the product workflow.

### Request Example
```json
{
  "ativo": true,
  "descricao": "string",
  "equipe": {
    "equipeKey": 0
  },
  "gantt": true,
  "horasContratadas": 0,
  "nome": "string",
  "organizacao": {
    "organizacaoKey": 0
  },
  "projetoKey": 0,
  "workflowDeTarefas": {
    "workflowKey": 0
  },
  "workflowProduto": {
    "workflowKey": 0
  }
}
```

### Response
#### Success Response (200, 201)
OK, Created

#### Error Response
- **401** Unauthorized
- **403** Forbidden
- **404** Not Found
```

--------------------------------

### Get Ticket Stage Statistics

Source: https://api.acelerato.com/

Retrieves the statistics for the stages of a ticket by its ID.

```APIDOC
## Consultar as estatísticas das etapas de um chamado por id 
Retorna as estatísticas de um chamado
##### Authorizations: 
basicAuth (`default`) 
##### path Parameters
ticketKey required | integer <int32> Example:  ticketKey  
---|---  
###  Responses 
**200**
OK
**401**
Unauthorized
**403**
Forbidden
**404**
Not Found
get /api/publica/v2/chamados/{ticketKey}/estatisticas-das-etapas
https://atendimento.acelerato.com/api/publica/v2/chamados/{ticketKey}/estatisticas-das-etapas
###  Response samples 
  * 200


application/json
Copy
Expand all  Collapse all 
[
  * {
    * "data": "string",
    * "kanbanStatus": 
{
      * "descricao": "string",
      * "fila": true,
      * "fim": true,
      * "inicio": true,
      * "kanbanStatusKey": 0
},
    * "usuario": 
{
      * "email": "string",
      * "nome": "string",
      * "organizacaoPrincipal": 
{
        * "ativo": true,
        * "equipe": 
{
          * "ativo": true,
          * "cor": "string",
          * "equipeKey": 0,
          * "nome": "string",
          * "tipoDeEquipe": "string",
          * "workflowEquipe": "string"
},
        * "nome": "string",
        * "observacoes": "string",
        * "organizacaoKey": 0
},
      * "ultimoAcessoEm": "2026-06-29T20:50:17Z",
      * "usuarioKey": 0
},
    * "workflow": 
{
      * "etapas": 
[
        * {
          * "descricao": "string",
          * "descricaoWorkflow": "string",
          * "etapaKey": 0,
          * "quantidadeDeVezes": 0,
          * "tempoSla": 0,
          * "tempoSlaHoras": "string"
}
],
      * "total": "string"
}
}

]
```

--------------------------------

### Get Ticket Details

Source: https://api.acelerato.com/

Retrieves the details of a specific ticket using its unique key.

```APIDOC
## Obter 
Obtem detalhes de um chamado
##### Authorizations: 
basicAuth (`default`) 
##### path Parameters
chamadoKey required | integer <int32> Example:  Número do chamado  
---|---  
##### query Parameters
sempreRetornarDataDePronto| boolean Example:  Sempre retornar data de pronto  
---|---  
###  Responses 
**200**
OK
**401**
Unauthorized
**403**
Forbidden
**404**
Not Found
get /api/publica/v2/chamados/{chamadoKey}
https://atendimento.acelerato.com/api/publica/v2/chamados/{chamadoKey}
```

--------------------------------

### Sample Response for Consulting Time Entries (200 OK)

Source: https://api.acelerato.com/

This is a sample JSON response for a successful retrieval of time entries. It includes details about the entries, their status, associated tickets, and user information.

```json
{
  "_embedded": [
    {
      "_links": {
        "empty": true
      },
      "apontamentoKey": 0,
      "ativo": true,
      "bonificado": true,
      "creditado": true,
      "dataDeAlteracao": "string",
      "dataDeCriacao": "string",
      "dataDoLancamento": "string",
      "dataDoLancamentoFormatada": "string",
      "descricao": "string",
      "horaDoLancamento": "string",
      "kanbanStatusDescricaoAtuacao": "string",
      "organizacaoDoTicketKey": 0,
      "organizacaoDoTicketNome": "string",
      "permiteEditarApontamentosDeOutrosUsuarios": true,
      "quantidade": 0,
      "quantidadeFormatada": "string",
      "requestUUID": "string",
      "status": "AGUARDANDO_APROVACAO",
      "ticketComentarioKey": 0,
      "ticketKey": 0,
      "tipoDeApontamentoKey": 0,
      "usuarioKey": 0,
      "usuarioNomeAbreviado": "string",
      "valorCredito": 0,
      "valorPorQuantidade": 0,
      "valorTotal": 0,
      "vinculadoNotaDeReembolso": true
    }
  ],
  "_links": {
    "empty": true
  }
}
```

--------------------------------

### Get Ticket Tasks

Source: https://api.acelerato.com/

Retrieves all tasks associated with a specific ticket. Requires basic authentication.

```http
get /api/publica/tickets/{ticketKey}/tarefas
```

--------------------------------

### POST /api/publica/projetos/templates

Source: https://api.acelerato.com/

Creates a new project based on a specified template. This operation requires authentication and provides details about the new project upon successful creation.

```APIDOC
## POST /api/publica/projetos/templates

### Description
Creates a new project from a template. Returns the created project.

### Method
POST

### Endpoint
/api/publica/projetos/templates

### Authorizations
basicAuth (`default`)

### Request Body
#### application/json
- **dataDeInicioDoProjeto** (string <date>) - Required - The start date of the project.
- **nomeDoProjeto** (string) - Required - The name of the project.
- **organizacaoKey** (integer <int32>) - Required - The organization key.
- **projetoTemplateKey** (integer <int32>) - Required - The project template key.
- **solicitanteKey** (integer <int32>) - Required - The requester key.

### Request Example
```json
{
  "dataDeInicioDoProjeto": "2026-06-29",
  "nomeDoProjeto": "string",
  "organizacaoKey": 0,
  "projetoTemplateKey": 0,
  "solicitanteKey": 0
}
```

### Responses
#### Success Response
**200** OK
**201** Created

#### Error Response
**401** Unauthorized
**403** Forbidden
**404** Not Found
```