### GET /ticketing/{connection_id}/customer

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/customer

```markdown
### Parameters

- **limit** (number, query, optional)
- **offset** (number, query, optional)
- **updated_gte** (string, query, optional): Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
- **sort** (string, query, optional)
- **order** (string, query, optional)
- **query** (string, query, optional): Query string to search. eg. email address or name
- **fields** (array (string (id|created_at|updated_at|name|emails|telephones|tags|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Responses

#### 200 - Successful

**TicketingCustomers**
- Array of TicketingCustomer

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/customer?limit=0&offset=0&updated_gte=string&sort=string&order=string&query=string&fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/note

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/note

```markdown
### Parameters

- **limit** (number, query, optional)
- **offset** (number, query, optional)
- **updated_gte** (string, query, optional): Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
- **sort** (string, query, optional)
- **order** (string, query, optional)
- **query** (string, query, optional): Query string to search. eg. email address or name
- **ticket_id** (string, query, optional): The ticket ID to filter by
- **customer_id** (string, query, optional): The customer ID to filter by
- **fields** (array (string (id|created_at|updated_at|customer_id|description|ticket_id|user_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Responses

#### 200 - Successful

**TicketingNotes**
- Array of TicketingNote

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/note?limit=0&offset=0&updated_gte=string&sort=string&order=string&query=string&ticket_id=string&customer_id=string&fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/note/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/note/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|description|ticket_id|user_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Note

### Responses

#### 200 - Successful

**TicketingNote**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/note/{id}?fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/ticket

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/ticket

```markdown
### Parameters

- **limit** (number, query, optional)
- **offset** (number, query, optional)
- **updated_gte** (string, query, optional): Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
- **sort** (string, query, optional)
- **order** (string, query, optional)
- **query** (string, query, optional): Query string to search. eg. email address or name
- **customer_id** (string, query, optional): The customer ID to filter by
- **user_id** (string, query, optional): The user/employee ID to filter by (reference to HrisEmployee)
- **fields** (array (string (id|created_at|updated_at|customer_id|subject|description|status|closed_at|priority|category_id|category|source|source_ref|tags|user_id|url|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Responses

#### 200 - Successful

**TicketingTickets**
- Array of TicketingTicket

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/ticket?limit=0&offset=0&updated_gte=string&sort=string&order=string&query=string&customer_id=string&user_id=string&fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/customer/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/customer/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|emails|telephones|tags|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Customer

### Responses

#### 200 - Successful

**TicketingCustomer**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/customer/{id}?fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/category

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/category

```markdown
### Parameters

- **limit** (number, query, optional)
- **offset** (number, query, optional)
- **updated_gte** (string, query, optional): Return only results whose updated date is equal or greater to this value (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
- **sort** (string, query, optional)
- **order** (string, query, optional)
- **query** (string, query, optional): Query string to search. eg. email address or name
- **parent_id** (string, query, optional): The parent ID to filter by
- **fields** (array (string (id|created_at|updated_at|name|description|is_active|parent_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Responses

#### 200 - Successful

**TicketingCategories**
- Array of TicketingCategory

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/category?limit=0&offset=0&updated_gte=string&sort=string&order=string&query=string&parent_id=string&fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/category/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/category/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|description|is_active|parent_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Category

### Responses

#### 200 - Successful

**TicketingCategory**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/category/{id}?fields=item1,item2&raw=string"
```

```

--------------------------------

### GET /ticketing/{connection_id}/ticket/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for GET /ticketing/{connection_id}/ticket/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|subject|description|status|closed_at|priority|category_id|category|source|source_ref|tags|user_id|url|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Ticket

### Responses

#### 200 - Successful

**TicketingTicket**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

### Example Usage

```bash
curl -X GET "https://api.unified.to/ticketing/{connection_id}/ticket/{id}?fields=item1,item2&raw=string"
```

```

--------------------------------

### POST /ticketing/{connection_id}/note

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for POST /ticketing/{connection_id}/note

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|description|ticket_id|user_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingNote**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X POST "https://api.unified.to/ticketing/{connection_id}/note?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "customer_id": "string",
  "description": "string",
  "ticket_id": "string",
  "user_id": "string",
  "raw": "value"
}'
```

```

--------------------------------

### POST /ticketing/{connection_id}/customer

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for POST /ticketing/{connection_id}/customer

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|emails|telephones|tags|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCustomer**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Example Usage

```bash
curl -X POST "https://api.unified.to/ticketing/{connection_id}/customer?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "emails": "value",
  "telephones": "value",
  "tags": "value",
  "raw": "value"
}'
```

```

--------------------------------

### API Overview: Unified.to TICKETING API

Source: https://api.unified.to/docs/openapi-ticketing.json

One API to Rule Them All

```yaml
# Unified.to TICKETING API
# Version: 1.0

One API to Rule Them All

# Base URL: https://api.unified.to
```

--------------------------------

### POST /ticketing/{connection_id}/ticket

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for POST /ticketing/{connection_id}/ticket

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|subject|description|status|closed_at|priority|category_id|category|source|source_ref|tags|user_id|url|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingTicket**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

### Example Usage

```bash
curl -X POST "https://api.unified.to/ticketing/{connection_id}/ticket?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "customer_id": "string",
  "subject": "string",
  "description": "string",
  "status": "ACTIVE",
  "closed_at": "2023-01-01T00:00:00Z",
  "priority": "string",
  "category_id": "string",
  "category": "string",
  "source": "string",
  "source_ref": "string",
  "tags": "value",
  "user_id": "string",
  "url": "string",
  "raw": "value"
}'
```

```

--------------------------------

### PUT /ticketing/{connection_id}/note/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PUT /ticketing/{connection_id}/note/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|description|ticket_id|user_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Note

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingNote**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X PUT "https://api.unified.to/ticketing/{connection_id}/note/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "customer_id": "string",
  "description": "string",
  "ticket_id": "string",
  "user_id": "string",
  "raw": "value"
}'
```

```

--------------------------------

### PUT /ticketing/{connection_id}/customer/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PUT /ticketing/{connection_id}/customer/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|emails|telephones|tags|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Customer

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCustomer**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Example Usage

```bash
curl -X PUT "https://api.unified.to/ticketing/{connection_id}/customer/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "emails": "value",
  "telephones": "value",
  "tags": "value",
  "raw": "value"
}'
```

```

--------------------------------

### POST /ticketing/{connection_id}/category

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for POST /ticketing/{connection_id}/category

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|description|is_active|parent_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCategory**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X POST "https://api.unified.to/ticketing/{connection_id}/category?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "description": "string",
  "is_active": "true",
  "parent_id": "string",
  "raw": "value"
}'
```

```

--------------------------------

### PATCH /ticketing/{connection_id}/note/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PATCH /ticketing/{connection_id}/note/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|description|ticket_id|user_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Note

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingNote**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X PATCH "https://api.unified.to/ticketing/{connection_id}/note/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "customer_id": "string",
  "description": "string",
  "ticket_id": "string",
  "user_id": "string",
  "raw": "value"
}'
```

```

--------------------------------

### PATCH /ticketing/{connection_id}/customer/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PATCH /ticketing/{connection_id}/customer/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|emails|telephones|tags|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Customer

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCustomer**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

### Example Usage

```bash
curl -X PATCH "https://api.unified.to/ticketing/{connection_id}/customer/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "emails": "value",
  "telephones": "value",
  "tags": "value",
  "raw": "value"
}'
```

```

--------------------------------

### PUT /ticketing/{connection_id}/category/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PUT /ticketing/{connection_id}/category/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|description|is_active|parent_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Category

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCategory**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X PUT "https://api.unified.to/ticketing/{connection_id}/category/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "description": "string",
  "is_active": "true",
  "parent_id": "string",
  "raw": "value"
}'
```

```

--------------------------------

### Schema: TicketingTickets

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingTickets

```markdown
## Schema: TicketingTickets

Schema definition for TicketingTickets

**Type:** array

- Array of TicketingTicket

```

--------------------------------

### Schema: TicketingNote

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingNote

```markdown
## Schema: TicketingNote

Schema definition for TicketingNote

**Type:** object

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **description** (string)
- **ticket_id** (string)
- **user_id** (string)
- **raw** (object)

```

--------------------------------

### Schema: TicketingNotes

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingNotes

```markdown
## Schema: TicketingNotes

Schema definition for TicketingNotes

**Type:** array

- Array of TicketingNote

```

--------------------------------

### Schema: TicketingCustomer

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingCustomer

```markdown
## Schema: TicketingCustomer

Schema definition for TicketingCustomer

**Type:** object

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **emails** (array (TicketingEmail))
  Array items:
    - **email** (string) (required)
    - **type** (string (WORK|HOME|OTHER)) ("WORK"|"HOME"|"OTHER")
- **telephones** (array (TicketingTelephone))
  Array items:
    - **telephone** (string) (required)
    - **type** (string (WORK|HOME|OTHER|FAX|MOBILE)) ("WORK"|"HOME"|"OTHER"|"FAX"|"MOBILE")
- **tags** (array (string))
- **raw** (object)

```

--------------------------------

### PUT /ticketing/{connection_id}/ticket/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PUT /ticketing/{connection_id}/ticket/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|customer_id|subject|description|status|closed_at|priority|category_id|category|source|source_ref|tags|user_id|url|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Ticket

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingTicket**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

### Example Usage

```bash
curl -X PUT "https://api.unified.to/ticketing/{connection_id}/ticket/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "customer_id": "string",
  "subject": "string",
  "description": "string",
  "status": "ACTIVE",
  "closed_at": "2023-01-01T00:00:00Z",
  "priority": "string",
  "category_id": "string",
  "category": "string",
  "source": "string",
  "source_ref": "string",
  "tags": "value",
  "user_id": "string",
  "url": "string",
  "raw": "value"
}'
```

```

--------------------------------

### Schema: TicketingTicket

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingTicket

```markdown
## Schema: TicketingTicket

Schema definition for TicketingTicket

**Type:** object

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **customer_id** (string)
- **subject** (string)
- **description** (string)
- **status** (string (ACTIVE|CLOSED)) ("ACTIVE"|"CLOSED")
- **closed_at** (string (date-time))
- **priority** (string)
- **category_id** (string)
- **category** (string)
- **source** (string)
- **source_ref** (string)
- **tags** (array (string))
- **user_id** (string)
- **url** (string)
- **raw** (object)

```

--------------------------------

### Security: authorization

Source: https://api.unified.to/docs/openapi-ticketing.json

Security scheme: jwt

```markdown
## Security: authorization

**Description:** Security scheme: jwt

**Type:** apiKey


```

--------------------------------

### Schema: property_TicketingCustomer_emails

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for property_TicketingCustomer_emails

```markdown
## Schema: property_TicketingCustomer_emails

Schema definition for property_TicketingCustomer_emails

**Type:** array

- Array of TicketingEmail

```

--------------------------------

### Schema: property_TicketingCustomer_tags

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for property_TicketingCustomer_tags

```markdown
## Schema: property_TicketingCustomer_tags

Schema definition for property_TicketingCustomer_tags

**Type:** array

- Array of string

```

--------------------------------

### Schema: TicketingCategories

Source: https://api.unified.to/docs/openapi-ticketing.json

Schema definition for TicketingCategories

```markdown
## Schema: TicketingCategories

Schema definition for TicketingCategories

**Type:** array

- Array of TicketingCategory

```

--------------------------------

### PATCH /ticketing/{connection_id}/category/{id}

Source: https://api.unified.to/docs/openapi-ticketing.json

API endpoint for PATCH /ticketing/{connection_id}/category/{id}

```markdown
### Parameters

- **fields** (array (string (id|created_at|updated_at|name|description|is_active|parent_id|raw)), query, optional): Fields to return
- **raw** (string, query, optional): Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar
- **connection_id** (string, path, required): ID of the connection
- **id** (string, path, required): ID of the Category

### Request Body

**Content-Type:** application/json

- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Responses

#### 200 - Successful

**TicketingCategory**
- **id** (string)
- **created_at** (string (date-time))
- **updated_at** (string (date-time))
- **name** (string)
- **description** (string)
- **is_active** (boolean)
- **parent_id** (string)
- **raw** (object)

### Example Usage

```bash
curl -X PATCH "https://api.unified.to/ticketing/{connection_id}/category/{id}?fields=item1,item2&raw=string" \
  -H "Content-Type: application/json" \
  -d '{
  "id": "string",
  "created_at": "2023-01-01T00:00:00Z",
  "updated_at": "2023-01-01T00:00:00Z",
  "name": "string",
  "description": "string",
  "is_active": "true",
  "parent_id": "string",
  "raw": "value"
}'
```

```